Terms of Service
Originally published on July 01, 2024. The controller of these Terms of Service is Holocene Services OÜ, registry code 16446910, located at Tööstuse tn 48, 10416, Tallinn, Estonia. Contact: info@holocene.ee.
1. Overview
This website and service are operated by Holocene Services OÜ. By accessing the website or using the service, you agree to these Terms of Service.
2. Service use
You may use Holocene only for lawful business analytics purposes and only for accounts, stores, marketplaces, and data sources that you are authorized to connect.
3. Account information
You agree to provide current, complete, and accurate account information and to keep your login credentials secure.
4. Modifications, prices, and subscription plans
We reserve the right to modify or discontinue the service, subscription plans, features, or pricing at any time. If paid plans are introduced or changed, applicable pricing and billing terms will be made available to users.
5. Products or services
We reserve the right to limit the availability of products or services to any person, geographic region, or jurisdiction. We may discontinue any service at any time.
6. Third-party services
Holocene may connect to third-party services such as Amazon Seller Central, Amazon Ads, Shopify, payment providers, hosting providers, and analytics systems. Your use of third-party services may be subject to their own terms.
7. Optional tools
We may provide access to third-party tools over which we have no control. Such tools are provided “as is” and “as available” without warranties or endorsement.
8. Third-party links
Certain content, products, and services available via our service may include materials from third parties. We are not responsible for third-party websites, services, or materials.
9. User comments and feedback
If you send ideas, suggestions, proposals, plans, or other materials to us, you agree that we may use them without restriction and without obligation to compensate you.
10. Personal information
Your submission of personal information through the service is governed by our Privacy Policy.
11. Errors, inaccuracies, and omissions
We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
12. Prohibited uses
You may not use the service for unlawful purposes, to violate intellectual property rights, to transmit malicious code, to scrape or abuse the service, or to interfere with security features.
13. Disclaimer of warranties
The service is provided “as is” and “as available.” We do not guarantee that the service will be uninterrupted, error-free, timely, secure, accurate, or reliable.
14. Limitation of liability
To the maximum extent permitted by law, Holocene Services OÜ shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, loss of data, or business interruption.
15. Indemnification
You agree to indemnify, defend, and hold harmless Holocene Services OÜ and its affiliates, employees, contractors, service providers, and partners from any claim arising out of your breach of these Terms or your violation of law or third-party rights.
16. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the remaining provisions shall remain valid.
17. Termination and refunds
You may stop using the service at any time. If subscriptions or paid plans are active, subscription fees are non-refundable unless otherwise required by law. We may suspend or terminate access if we believe these Terms have been violated.
18. Entire agreement
These Terms and any policies posted by us constitute the entire agreement between you and Holocene Services OÜ regarding use of the service.
19. Governing law
These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of Estonia.
20. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms by posting changes on this website. Continued use of the website or service after changes are posted constitutes acceptance of those changes.
21. Contact information
Questions about the Terms of Service should be sent to info@holocene.ee.